Terms of use

Nature of Shopping House

Shopping House is an e-commerce platform that operates as a digital marketplace , listing products offered by third-party vendors , hereinafter referred to as "Vendors." These may include:

  • Manufacturer brands directly associated with Shopping House.

  • Independent brands sold through our store.

Product Liability

Role of Shopping House

Shopping House acts solely as an intermediary and facilitator in the sale and distribution of products offered by various brands and suppliers.

Disclaimer of liability

  • Shopping House assumes no responsibility for adverse effects, allergies, damages, or consequences arising from the use of the products purchased.

  • The quality, safety and condition of the products are the sole responsibility of the manufacturer or supplier .

Health authorizations

  • The products marketed by Shopping House are not approved by the FDA (US Food and Drug Administration) .

  • Therefore, the customer acknowledges and accepts that the use or consumption of these products is under his or her own responsibility , especially if they do not comply with the health registration in force in the country of destination .

  • Some products may be endorsed by entities such as INVIMA (National Institute for Food and Drug Surveillance of Colombia) , but this does not imply direct liability on the part of Shopping House for adverse effects.

Transparency

Each listing in the store clearly details the brand name of the product manufacturer , for the user's information.

Customer Support

Although Shopping House does not assume direct responsibility for products offered by third parties, it does offer assistance in:

  • Resolution of doubts related to product characteristics or use.

  • Shipping processes, returns or logistical problems.

  • Communication with suppliers when necessary.

Acceptance of the Conditions

By using ShoppingHouse.com, you agree to these terms and declare that you understand:

  • The role of Shopping House as an intermediary .

  • The autonomy and exclusive responsibility of the manufacturers for the published products.

  • Your own responsibility as a consumer regarding products without local health registration or approval from international entities such as the FDA .

Modifications to these policies

Shopping House reserves the right to update these Terms of Use at any time.
The modifications will be published on the website and will take effect immediately upon publication.

Contact

For questions, requests, or assistance, you can contact our customer service team through official channels:

📩 Email: support@shoppinghouse.com
📱 WhatsApp: +57 302 3491078

Shopping House is committed to providing you with transparent service and effective support to ensure the best possible shopping experience.